How can we help?
For help with WEARiT, subscriptions, credits, Try-On, privacy or account deletion, contact our support team.
Email support
Contact us at support@vozragroup.com. We aim to respond as soon as possible, usually within 2–3 working days.
Email supportInclude these details
- Your WEARiT account email.
- Your device type and app version if known.
- A short explanation of the problem.
- Screenshot or screen recording if helpful.
Common help topics
My subscription is not showing
Open the app, go to the credits or account area, and use Restore Purchases if available. If it still does not show, email support with your account email and app store receipt reference if available.
Credits look wrong
Refresh the app and check again. If the issue remains, contact support with your account email, plan name and the action you performed before the balance changed.
Try-On failed
Try again with a clear full-body image and stable internet connection. If credits were affected incorrectly, contact support with your account email and the time of the request.
How do I delete my account?
Use the Delete Account page or the deletion option inside the app if available.
Privacy request
Email support@vozragroup.com with your request and the email linked to your WEARiT account.